IVT Network's 16th Annual Product Complaints Congress for Life Sciences took place on June 19-21, 2018 in Alexandria, VA. This event focused on FDA and EU regulations, connectivity devices and combination products, surveillance, and thresholds.

Click here to download the complete agenda.

Practical takeaway were on post-market safety reporting for combination products, as well as on: 

• Managing risks while dealing with product complaints
• Setting up valuable customer compliant surveillance reporting to management
• Preparing for ISO 13485:2016
• Creating complaint trending systems for drug and device products

There were all new-sessions this year from some of the most sought-after representatives in the industry. Our newest sessions were:

• Strategies for Utilizing Statistical Information to Set Complaint Thresholds
• Best Practices for Complying with the EU Medical Device Regulation
• Create a Superior Customer Experience While Managing Product Complaints
• Explore the Impact of Society Media

Industry Perspectives were from:

Shire, Abbott, Novocure, ResMed, Eli Lilly & Company, Novo Nordisk A/S, Roche Molecular Diagnostics and many others!

Click here to download the complete agenda.